|Student Satisfaction Inventory, Priorities Survey for Online Learners findings now available online|
UND students participated in the Student Satisfaction Inventory (SSI) and Priorities Survey for Online Learners (PSOL) in spring 2008. The findings reveal how we compare with North Dakota University System institutions as well as other national four-year institutions. The summary describes both strengths and areas in need of improvement (challenges).
Some noteworthy items from the SSI survey are:
• Nearly half (46.7 percent) of the respondents plan on pursuing graduate studies; up from 44 percent in 2006.
• Nine of 11 composite scale items showed a significant increase in satisfaction from 2006 to 2008. In order from largest to smallest increase are recruitment and financial aid, registration effectiveness, safety and security, campus life, instructional effectiveness, campus support services, service excellence, concern for the individual, and campus climate. (Important to note, especially as related to the above largest two areas of increase, that the survey period in 2006 was shortly after the new PeopleSoft implementation.) The remaining two of 11 scales also increased (student centeredness and academic advising), however those increases were not significant.
• When asked the question, “All in all.. would you enroll here again?” 78 percent of the respondents would choose UND again. Undergraduates were more likely to enroll again than graduate students, with freshmen reporting the highest percentage of choosing UND again.
Some noteworthy items from the online (PSOL) survey are:
• Online course designs are easy to navigate is identified as both a strength and challenge. This would imply that students place high importance on this item, and although they also report a high level of satisfaction, there is still a significant gap between the importance placed on the item and the reported satisfaction.
• In general, UND 2008 satisfaction means are lower than those of their national and NDUS counterparts. On 17 of the 32 items, UND satisfaction means were lower in 2008 than in 2006.
• When asked the question, “All in all.. would you enroll here again?” 89 percent of the respondents would choose UND again.
The complete report is available online at http://www.und.edu/dept/datacol/reports/subFolder/ssi2008/ssi2008.htm .
For questions about this survey, please contact Sue Erickson at 777-2265.
-- Carmen Williams, Director, Institutional Research, firstname.lastname@example.org, 7-4358